MobileHelp:™ Why We're Better
Why is our service better than just having a cell phone?
Because we know who you are, the location of your emergency, and are aware of any special medical needs.. even if you're unable to communicate.
MobileHelp™ vs. Cell Phone
Help when and where you need it
MobileHelp allows you to summon emergency help 24 hours a day, 365 days a year by simply pressing your own Personal Help Button. Unlike traditional medical alert systems that only work inside the home, MobileHelp™ also enables you to participate in activities that you enjoy outside of your home (such as gardening, taking walks, shopping and traveling) while having the peace-of-mind of having a medical alert system with you at all times.
Ease-of-use in an emergency
A cell phone takes several steps to initiate a call. That may include turning it on, flipping it open, getting it in call mode and dialing 911 and then send. The previous steps seem simple in day-to-day use, but during an emergency (depending upon the nature of the problem) those simple steps might be difficult, if not impossible, to complete. With MobileHelp™, we have designed all of our devices with a simple one button solution, so when you need help there is only one step involved… press the button!
911 does not know who you are, we do!
Emergencies take many forms, and at times present difficult challenges. There are some situations like a stroke, heart attack, diabetic shock, bad slip-and-fall accidents, etc. which could render you unable to communicate effectively. Let’s say you get through the several steps to place an emergency call. 911 does not know who you are and you have to be able to communicate who you are and what your problem is in order for them to dispatch help. When you press your MobileHelp™ button, our operators know who you are even if you cannot communicate.
911 does not know where you are when you are outside or away from home, we do!
So you’ve gotten your cell phone to dial 911, you’ve told them your name, now you must know where you are to get help. What if you are traveling and you are not familiar with the road or street names? What if you’re starting to lose consciousness? Think of the situations where you can get confused during an emergency. Our custom software package displays the location of the device in an emergency. With web-based mapping, we see where you are, even when you don’t know where you are. We can do this because our device has GPS.
911 does not know who your emergency contacts are, we do!
911 operators do not know who your emergency contacts are, your family members’ names or telephone numbers, or if you have a hospital preference. The operators at MobileHelp have all of the information in your customer profile that you set up when subscribed to our service. So during an emergency your contacts are being notified immediately.
Location services
Ever call someone at home and you’re worried if they are okay? Wonder where they are, and how you can check-in to make sure that nothing is out of the ordinary? Our location services are provided through our secure web-based application, allowing you to locate or “PING” the device and see in a few seconds on a map where the device is. Providing caregivers with peace of mind.
Price
MobileHelp™ is a safe and affordable option vs. a traditional cell phone. According to Kiplinger the personal finance magazine, the average cell phone plan costs between $50 and $60 per month. When you add in all the taxes and surcharges, even the lowest priced plans are almost $40 per month. When you couple that with a traditional medical alert system for your home use could pay $100 or more a month for both systems.
